Right to information
The Electoral Commission of Queensland (ECQ) is committed to providing open access to information about our services, activities and business operations in accordance with the Right to Information Act 2009 (the RTI Act). Some information may not be released where the RTI Act recognises it would be contrary to the public interest.
The Right to Information (RTI) framework aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.
More information is available from the Queensland Government’s website.
How to access information
There are multiple ways to access information from the ECQ. Before submitting a request, it's worth checking to see if the information is already available.
Is the information you’re looking for already available?
Information may be available to you:
- on the ECQ website
- by browsing our publication scheme
- through our disclosure log, or
- through an administrative access process (please contact us).
If you are unsure where to look for the information, please contact us and we can check if it is available.
If the information is not available
Where information isn't already available or able to be accessed administratively, you can submit an RTI request.
You can also apply to amend documents containing personal information you believe is inaccurate, misleading, out of date or incomplete.
Please contact us to discuss your request or you may lodge a formal RTI application.
ECQ’s publication scheme details information we routinely make available to the public. It describes and categorises the information available and has been developed to give the community greater access to information.
All information and documents available through the publication scheme are free to access on the ECQ website.
If you can’t access these documents please contact us. You may also contact us by phone on 1300 881 665 or email at RTI@ecq.qld.gov.au and we will provide the information in a suitable format.
About us: Who we are and what we do
- About us
- Our structure
- Contact us
- Feedback and complaints
Our services: Services we offer
Our finances: What we spend and how we spend it
Our priorities: What our priorities are and how we achieve them
Our decisions: How we make decisions
- Code of conduct
- Electoral Act 1992
- Local Government Electoral Act 2011
- Industrial Relations Act 2016
- Referendums Act 1997
- Local Government Act 2009
- City of Brisbane Act 2010
- Right to Information Act 2009
Our policies: Our policies and procedures
- Complaints journey information sheet PDF (1.13 MB)
- Complaints management policy PDF (0.27 MB)
- Public interest disclosure policy PDF (0.3 MB)
- Maintaining the register of political parties policy and procedure PDF (0.55 MB)
- Maintaining the electronic disclosure system policy and procedure PDF (0.39 MB)
- Data breach policy PDF (0.39 MB)
- QPP Privacy policy PDF (0.29 MB)
- Assessing requests for audit certificate waiver policy and procedure PDF (0.32 MB)
- Election funding claims policy PDF (0.3 MB)
- Compliance and Enforcement Policy PDF (0.31 MB)
- Administration of Groups of Local Government Candidates Policy and Procedure PDF (0.36 MB)
- Registration of Third Parties Policy and Procedure PDF (0.49 MB)
- Administration of Agents Policy and Procedure PDF (0.47 MB)
- Administering local government electoral expenditure caps policy and procedure PDF (0.46 MB)
Our data: How we are transparent and accountable
ECQ's disclosure log lists documents that have been released under the RTI Act.
Some documents may have details removed, or pages that are blank, because the information is either irrelevant, exempt, or contrary to the public interest under the RTI Act.
Please note that no documents containing the personal information of the applicant (that is, the person who originally sought access to the document) can be listed in this disclosure log. Even where personal information is only on one page of a multi-page document, the entire document must be excluded.
If you require any assistance regarding the disclosure log please contact us, or the RTI coordinator on 1300 881 665 or by email at RTI@ecq.qld.gov.au.
| Date of decision | Information released | Method of accessing documents |
|---|---|---|
| 19 February 2026 | Correspondence between members of the Queensland Redistribution Commission. | Application finalised. Contact the RTI Co-Ordinator |
| 18 February 2026 | In respect to the Queensland Redistribution Commission (QRC), any documents from the QRC to the Office of the Premier and Minister for Veterans, and any phones logs identifying any phone calls from the QRC to the Premier and Minister for Veterans o persons within the Office of the Premier or Minister for Veterans. | Application finalised. Documents non-existent. |
| 1 April 2024 | Three separate applications from different applicants requesting Information about Penalty Infringement Notices issued following failure to vote in an election. | Information released administratively. |
| 3 January 2023 | All emails, minutes and other correspondence or internal documents containing various key words relating to the Election Management System, for the period January 2016 to 3 January 2023. | Application referred to the Department of Justice under an Instrument of Delegation. |
| 17 October 2022 | Various documents relating to a registered political party between the dates 12 August 2022 to 14 October 2022. | Withdrawn by applicant. No documents released. |
| 11 March 2021 | Communications from a Queensland registered political party relating to prohibited donors or requests for guidance regarding prohibited donor laws. | Application Finalised – Contact the RTI / Privacy Co-Ordinator on 1300 881 665 |
| 26 September 2019 | Documents relating to a complaint made against a Federal MP and a Queensland registered political party involving a billboard. | Application Finalised – Contact the RTI / Privacy Co-Ordinator on 1300 881 665 |
| 5 January 2019 | Documents relating to call centre services between February 2016 and May 2018. | Application Finalised – Contact the RTI / Privacy Co-Ordinator on 1300 881 665 |
How to make an RTI application
If the information you want is not available on the ECQ website, disclosure log, publication scheme or through requesting an administrative release of information, you should submit an RTI application.
To submit a formal application for information, please use the Right to Information Access Application Form. Applications made in writing to the ECQ will also be accepted.
The application form sets out the details required to help us process your application. Please provide as much detail as possible about the document/s you are seeking. If you know the title, subject matter, type of document or the date it was produced, please specify this in your application.
To amend personal information you believe to be inaccurate or incomplete you may lodge a Personal Information Amendment form.
Completed application forms should be sent to rti@ecq.qld.gov.au or:
Right to Information Coordinator
Electoral Commission of Queensland
GPO Box 1393
Brisbane QLD 4001
Timeframes
An application is generally processed within about 5 weeks or 25 business days, but this can be extended in some circumstances.
| Reason | Extension timeframe |
|---|---|
| Application only including a postal address | 5 business days |
| Issuing a notice of intention to refuse to deal | 10 business days |
| Transferring your application to another agency | 10 business days or the actual number of business days it takes to transfer |
| Issuing a changes estimate notice | extended by the number of business days it takes you to either confirm or narrow your application scope |
| Third party consultation | 10 business days |
| ECQ seeks an extension of time | extended by the number of business days requested, if you agree to the extension |
Fees and charges
There is no application fee or processing charges for applications that request access to documents containing your personal information. You may be charged for access to documents (such as if you request hard copy documents only).
Applications which include requests for access to documents which do not contain your personal information must be accompanied by an application fee. This fee cannot be waived.
In addition to the application fee, you may be charged for:
- processing documents, if this takes longer than five hours, and
- accessing documents, such as if you only request hard copy documents. Note there is no access charges for electronic copies.
Processing and/or access charges may be waived in certain circumstances.
The ECQ is unable to provide access to documents until any applicable charges are paid.
You can find more information on fees and charges, including waiver of charges,on the Right to Information website.
Decision making and review rights
When your application is finalised, the ECQ will provide its decision in writing, including any applicable charges and your review rights.
If you are dissatisfied with our decision, you may either:
- seek an internal review of our decision, where you may submit new information for consideration by the ECQ and a new officer will assess your application, or
- you may contact the Office of the Information Commissioner for an external review.
Please note that if you choose an external review first, you will be unable to have an internal review.
An application for review must be made no later than 20 business days after the date of the decision.
There are no fees for requesting an internal or external review.
Regulated fees
In line with section 61(1) of the Electoral Act 1992 a local government council can request a copy in electronic form for the most recent version of the entire electoral roll for any district within their government’s area at a fee prescribed under section 4 of the Electoral Regulation.
Our fees and charges typically increase on 1 July each year. New fees have been indexed at 3.4% as at 1 July 2026.
| Schedule 2 Fees | |
|---|---|
| Supply under section 61(1), table, item 7 of the Act to a local government a copy of the most recent version of the entire electoral roll for an electoral district wholly or partly within the local government’s area (plus additional applicable amount). | $574.80 |
| In this schedule – “additional applicable amount” means for each 1000 (or part of 1000) electros enrolled for the local government area as at 31 August immediately before the application for supply. |
$42.75 |